Frequently Asked Questions

  • Based in Philadelphia, this practice offers Telehealth services to individuals across Pennsylvania. All appointments are conducted through a HIPAA-compliant virtual platform.

  • Sessions are generally 45 to 50 minutes.

  • To get started, Dr. Fallig offers a free phone consultation.

    This is a ~15min call that gives us a chance to briefly talk with one another about what you're looking for, see if you have any questions, and from there we can figure out next steps.

    When you’re ready, this practice may schedule you for a first session or assist you in finding a referral that best suits your needs. Together, you and Dr. Fallig can determine if working with one another might be a good fit.

  • The first few appointments at this practice look a bit like information gathering sessions. Sometimes called a consultation phase, our initial sessions are also an extended opportunity to determine if working together is the best approach for your care.

    During a first session and continuing throughout the consultation period, Dr. Fallig works with you to gather a comprehensive understanding of presenting concerns, goals you might have for therapy, and a detailed history of experiences that may help to direct as well as reflect the work ahead. In addition to you sharing whatever it is that comes to mind, Dr. Fallig will likely ask for information about your background, including important relationships, family, social systems, relevant medical and mental health history, and anything else that may help us formulate a direction for our work.

    Psychotherapy involves a collaborative process, which means it’s important for you to actively take part in this work alongside your therapist. The consultation phase offers both you and Dr. Fallig a sense of what it is like to work together, and whether the relationship feels to be a good fit before moving forward. If an area in which you seek to address is outside the competencies or scope of this practice, or if we’re just not the right fit, Dr. Fallig will provide you with an appropriate referral for your care.

  • Following the consultation phase, how often you meet with a therapist typically varies based on individual factors. Most commonly, sessions take place with regularity once-weekly, twice-weekly, or every other week. Dr. Fallig is happy to discuss and arrange a frequency that feels comfortable for you.

  • This practice is in-network with Quest and Penn Behavioral Health insurance. Please contact your insurance to confirm coverage.

    For all other insurances, Dr. Fallig is an out-of-network provider. Insurance may financially reimburse you for services when you see a doctor who is not in-network with your health plan. This practice provides you with a monthly statement of services you can submit to your insurance company for reimbursement of fees.

    Reimbursement rates and eligibility can vary by health plan. To determine whether you can be reimbursed for services at this practice, please contact your insurance company and verify your out-of-network benefits.

    A bit confused? You’re not alone! To address some of these complexities, Dr. Fallig has put together a guideline to help insured clients figure out whether their health plan offers out-of-network benefits, and the kind of mental health coverage that is available to them. Please contact info@drrachelfallig.com if you would like to receive a copy of this document.

  • The standard session fee at this practice is 200 for individual services.

    Co-pays for in-network coverage vary by health plan.

  • You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost over a one (1) year period.

    Under new law (2022), healthcare providers will offer an estimate of the cost of one (1) year of services to patients who either do not have insurance or who are not using insurance. For example, the individual session fee at this practice is 200 with a typical meeting frequency of once per week. This may suggest an estimated cost over a 30-day calendar month of approximately 200x4 or 800. On average, a 48-week calendar cycle may expect to yield a good faith estimate of 200×48 or 9600.

    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services, and may request a Good Faith Estimate at any time during the course of your care.

    If you receive an invoice that is at least $400 greater than is outlined in your Good Faith Estimate, you are permitted to dispute the invoice.

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.